What should I do if I forgot my editSuite username or password?

If you lose or forget your editSuite username or password, go to the editSuite login page and click the "Forgot username or password?” link located under the login button.  

The "Login Assistance” window will appear. Enter the registered email address in the corresponding field and click submit.  

We will send an email to your address containing your username and an option to reset your password. If you are unable to obtain your password using our automated system, please contact Support.

To update your password once you are logged in, on the "Resources" tab click on "Account Info/Passwords". Click on the red "Administrator" line to expand that section. Check the box for "change password" and enter in a new password. Confirm the password, click "OK" then click "save".

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