Some of our preDesigned websites come with a full-bleed image feature. We have received many requests from our customers for this feature, so we offered it in a few designs. The full-bleed designs are Esteem, Icon, Stature and the info pages on Catalyst.
If you chose one of these designs, you might notice some images cropping. We only full-bleed the horizontals because too much of the verticals would be cropped. Of the 23 preDesign layouts in our site chooser (each in three colors), only three have this feature.
If you are unhappy with how the 'full bleed' preDesigns show your images, the best option would be to switch to a new design that features 'full image'. This would prevent your images from being cropped.