Email Migration - Webmail / IMAP using APPLE MAIL (with name servers pointed to liveBooks)

Webmail - MAC Mail migration

 

1.  When you first open Mail, you are prompted to set up an email account if you haven't already. Choose "Add Other Mail Account." Then click “Continue”.

 

2.  You will be asked for your name, full email address (liveBooks email address), and email password (liveBooks email password). Fill in this information, then click “Create”.

 

3.  Enter liveBooks Incoming Mail Server details and press “Next”: 

 

Account Type: IMAP

Mail server: imap.everyone.net

User name: your full liveBooks email address

Password: your liveBooks email password

  

If asked, please enter the port number used by the incoming mail server. Common port numbers for incoming mail are 143 and 993 for IMAP accounts.

 

 

 

4.  Enter liveBooks Outgoing Mail Server details and press “Next”:

 

Mail Server: smtp.everyone.net

User name: your full liveBooks email address

Password: your liveBooks email password

 

If asked, please enter the port number used by the outgoing mail server. Common port numbers for outgoing mail are 25, 2525, 465, and 587.

 

 

 

Your liveBooks email account is now configured on your Mac. For multiple email accounts please repeat the above steps.

 

 

5.  Go to “Mail”, click on “Preferences” and select your liveBooks account. Click on “Advanced” tab and make sure that “Automatically download all attachments” is checked.

 

 

 

You can Monitor incoming and outgoing activities at the bottom of the Mac Mail sidebar on the “Mail activity” pane. If it’s hidden please click the “Show Mail Activity button” to open it.  Another way to do this is to go to Window and select Activity to see the Activity window. 

 

The process may take awhile, depending on the size of your inbox. Please make sure that all emails are on your Mac before proceeding to the next step. You can open your webmail (webmail.yourdomain.com) and compare the two inboxes to make sure.

 

If emails are missing from your Mac please press the “Get new messages” button again.  Another way to do this is to  click on Mail and then click on 'Get New Mail. 

 

 

 

6.  Once steps 1-5 are complete, it is time to backup your emails:

 

Select one or more mailboxes by holding the command key (apple key) pressed, then choose Mailbox and select Export Mailbox.

Choose an existing empty folder or create a new folder, then click Choose.

 

Mail exports the mailboxes as .mbox packages. If you previously exported a mailbox, Mail doesn’t overwrite the existing .mbox file; it creates a new .mbox file.

  

 

7.  Currently, the Name Server (NS Records), for your domain name, are pointed to liveBooks’ servers:

  • livebooksedu.com - (IP: 34.226.9.45)
  • livebooksedu.com - (IP: 34.226.9.45)

 

You will need to point your domain’s NS records back to your registrar’s.  The easiest way to do this is to simply contact them and request the the following changes be made to your DNS:

 

  • Point (reset) the Name Server (NS Records) back to your registrar's name servers. Depending on your registrar, the NS records changes may take up to 24 hour to update.
  • After pointing back your NS records please update (or have them update) your domain's root A record and 'www' CNAME record as follows:
    • point root A record to 34.226.9.45
    • point CNAME: “www” to “agency5.livebooks.com”
    • if you have a liveBooks blog point CNAME: “blog” to “blog6.livebooks.com”

 

  • Add new MX records provided by your new email hosting company.
  • Add any custom DNS that you might have had added as well such as a 'blog.' subdomain, a txt record, etc.  

 

This process puts control over your domain back in your hands, pointing only your website to liveBooks. This leaves email and any other services you want to connect to your domain in you and your registrar’s hands. Again, if you need help with any of these changes, your registrar will be able to assist you.

 

 

GLOSSARY

  • hosting company is the company that has the files for your website stored on their servers (liveBooks)
  • domain registrar is a company that reserves and registers your ".com, .net, .org" domain name (GoDaddy, Network Solutions, 1&1, etc.)
  • A-record determines which IP address belongs to a domain name
  • Cname record lets you assign a domain or sub-domain to another address or hostname.
  • MX record is responsible for accepting incoming email and routing it to a specified mail server

 

 

 

8.  Create your new email accounts (same email addresses) on your new email hosting control panel. Log in to your new webmail account and recreate the same folder structure.

 

9.  Get the new email account’s Mac Mail settings from your registrar.

 

10.  Return to your Mac Mail app and remove the existing liveBooks email accounts ONLY if you completed step 6 - email backup. If not, please follow the instructions and complete step 6.

 Go to Mail and click Email accounts. Select the account that you want to remove and press the “-” sign on the bottom left page.

 

 

This way your liveBooks email account will be removed from Mac Mail.

 

 

 

 

 

12.  Add the new email accounts on your Mac Mail by repeating steps 2 to 5. This time use the new email settings provided by your email hosting company.

 

13.  Once your new email accounts are set up, it is time to import your emails to your new account.

 

Go to “File” and press “Import Mailboxes”. Select first option “Apple Mail” and press “Continue”. Select all previously exported mailboxes and press “Choose”.

 

14.  The messages will show in a new mailbox called “Import” in the Mail sidebar.

 

At this point you can drag folders and messages from the “Import” mailbox to your new mailboxes, then delete the Import mailbox.

 

 

 

Congratulations! The process is now finished. Please make sure all emails are in place and you can send / receive emails with your new account.

 

All emails will be uploaded on the new server. Multiple devices can be configured to access your email address in the same time using IMAP protocol.

 

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